Terms & Policies

Terms of Service

Welcome to Dr. Ayuri. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

2. Products and Services

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

3. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Privacy Policy

At Dr. Ayuri, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information Collection

We collect personal information that you provide to us when registering, placing an order, or subscribing to our newsletter. This may include your name, email address, phone number, and shipping address.

How We Use Your Information

Your information is used to process transactions, improve our website offerings, and send periodic emails regarding your order or other products and services.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 days, depending on your card issuer's policies.

Exceptions

Certain items such as opened medicinal bottles or custom formulations cannot be returned due to health and safety regulations.

Shipping Policy

We strive to deliver your Natural and Unani wellness products quickly and securely.

Processing Time

All orders are processed within 1-2 days and will be delivered within 5-6 days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to unforeseen logistical issues.

Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.